Responsible Gaming
Introduction
At Parimatch India, we believe that gambling should be enjoyed as a form of entertainment only, not as a way to earn money or solve financial problems. Betting and casino games are games of chance with unpredictable outcomes. We are committed to promoting responsible gaming practices and supporting our players in maintaining a healthy relationship with gambling.
Age Verification
Gambling is only permitted for individuals who are 18 years of age or older in India, or the applicable legal age in your jurisdiction. We strictly enforce age verification to ensure that only eligible players access our services. If you are under the legal age, please do not attempt to register or participate in any gambling activities on this platform.
Warning Signs of Problem Gambling
If you experience any of the following warning signs, you may be developing a gambling problem. Please seek help immediately:
- Chasing Losses: Continuing to gamble to recover money you've lost
- Hiding Gambling Activity: Concealing the extent of your gambling from family or friends
- Increasing Bets: Needing to wager larger amounts to achieve the same level of excitement
- Neglecting Responsibilities: Missing work, school, or family obligations due to gambling
- Financial Problems: Borrowing money or going into debt to gamble
- Loss of Control: Being unable to stop gambling or reduce the time spent gambling
- Irritability: Becoming anxious or irritable when attempting to cut down on gambling
- Escape Behavior: Gambling to escape problems, stress, or negative emotions
- Failed Attempts to Quit: Repeatedly trying and failing to control or stop gambling
Self-Help Tools
Parimatch India provides several self-help features to assist you in maintaining control over your gambling activities:
- Deposit Limits: Set a maximum amount you are willing to deposit within a specific time period (daily, weekly, or monthly)
- Loss Limits: Establish a maximum loss threshold to protect your finances
- Reality Checks: Receive periodic reminders about the time and money spent during your gaming session
- Session Time Limits: Set automatic session timers to control how long you play
- Self-Exclusion: Temporarily or permanently exclude yourself from your account to take a break from gambling
- Account Closure: Permanently close your account if you wish to stop gambling entirely
To access these tools, please visit your account settings or contact our customer support team. All settings are managed securely and confidentially.
Support Organizations in India
If you or someone you know is struggling with gambling addiction, professional help is available. Please reach out to the following organizations:
- All India Institute of Medical Sciences (AIIMS) – Addiction Medicine Centre: Provides professional treatment and counseling for gambling addiction across multiple AIIMS centers in India
- Gamblers Anonymous India: A peer support organization offering free meetings and support groups for individuals and families affected by gambling problems
- AASRA (Befrienders India): Offers counseling and support services for individuals experiencing mental health and addiction issues. Phone: +91-22-27546669
- iCall – The Emotional Wellbeing Platform: Provides free, anonymous counseling support via chat and calls. Phone: 9152987821
International Support Resources
If you require additional support, the following international organizations may also provide helpful resources:
- GamCare (United Kingdom): www.gamcare.org.uk
- GamStop (United Kingdom): www.gamstop.co.uk
- Gambling Help Online (Australia): www.gamblinghelponline.org.au
- Responsible Gambling Council (Canada): www.responsiblegambling.org
- National Council on Problem Gambling (United States): www.ncpgambling.org
- Bundeszentrale für gesundheitliche Aufklärung (Germany): Information and resources on responsible gambling and addiction prevention
Call to Action
If you are experiencing problems with gambling, please seek help immediately. Remember that gambling addiction is a treatable condition, and support is available. Reach out to one of the organizations listed above, speak with a healthcare professional, or contact our customer support team at Parimatch India. Your well-being is our priority, and we are here to help you maintain a safe and enjoyable gaming experience.
Your health and happiness matter. Take control today.